Privacy & Cookies | Bedroommood

Your Privacy Matters To Us

This policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase.

Data Controller:
Bedroommood
Baznyciu St. 11, Taurage LT-72254, Lithuania
Email: hello@bedroommood.com

Information We Collect

We collect information to provide you with our services and improve your experience:

Name, email, shipping and billing address, phone number (if provided)
Payment information (handled securely by our payment providers)
IP address and device/browser details
Website activity data (analytics, behavior tracking)

How We Use Your Data

We process your data based on the following legal grounds:

Contractual necessity: processing orders, shipping products, and providing support
Legal obligations: accounting, tax compliance
Legitimate interests: fraud prevention, website security
Consent: marketing emails, analytics, and tracking technologies such as Microsoft Clarity and Microsoft Advertising

Marketing Communications

You will only receive marketing emails if you consent. You can withdraw consent at any time by:

Clicking "unsubscribe" in emails
Contacting us at hello@bedroommood.com

Data Sharing

We share your data only with trusted partners necessary for our business:

Payment processors (PayPal, Klarna, Stripe, Apple Pay, Google Pay, etc.)
Delivery services (couriers)
Analytics and advertising partners (Microsoft Clarity, Microsoft Advertising)
IT and hosting providers

All partners operate under GDPR-compliant agreements.

International Data Transfers

Some partners may process data outside the EEA (e.g., Microsoft in the U.S.). Transfers are secured using Standard Contractual Clauses (SCCs) approved by the European Commission, ensuring an adequate level of data protection equivalent to that within the EEA.

Microsoft Clarity

We use Microsoft Clarity for behavioral analytics (heatmaps, session recordings). Clarity cookies are only active with your consent. You can manage your cookie preferences through your browser settings.

More info: https://privacy.microsoft.com/en-us/privacystatement

Data Retention

Order data: up to 10 years
Customer support data: up to 5 years after the last interaction
Marketing data: until consent is withdrawn
Analytics data: up to 14 months

Your Rights

Under GDPR, you have the right to:

Access and correct your data
Request deletion
Restrict processing
Object to processing based on our legitimate interest
Data portability
Withdraw consent

You may object to processing based on our legitimate interest at any time by contacting hello@bedroommood.com.

Complaints

If you believe your data is mishandled, you can file a complaint with:

State Data Protection Inspectorate (VDAI), Lithuania.
https://vdai.lrv.lt

Security

We take strong measures to protect your data. Payment information is processed securely by certified providers; we do not store full card details.

Cookies

Cookies are small text files placed on your device to improve your browsing experience, analyze traffic, and personalize content.

1. Types of Cookies

Strictly Necessary: essential for site function (checkout, cart)
Functional: remembers your preferences (language, region)
Analytics: tracks usage and behavior (Microsoft Clarity)
Marketing: delivers relevant ads (Microsoft Advertising)

2. Legal Basis

Strictly necessary cookies: no consent required. All others: only active with your consent.

3. Managing Cookies

Most browsers accept cookies automatically, but you can adjust your settings to decline cookies. Disabling some cookies may affect website functionality.

4. Third-Party Cookies

Some cookies are set by third parties, including Microsoft Clarity and Microsoft Advertising.

5. Cookie Declaration

We use Cookiebot to manage cookie consent. Click the button below to see the full list of cookies we use.

Updates

We may update this Privacy Policy occasionally. The latest version is always available on our website.