What is our returns policy?

We want you to be 100% happy with our goods. If you are not, you can return bought items within 365 days of receiving them. If you want to return your order and receive a refund, please follow these instructions:

Contact us as soon as possible at hello@bedroommood.com and provide us with your order number, items you wish to return and reasons why. We will guide you through the return & refund process.

Items should be in unused condition and in original packaging. Due to hygiene reasons, used or washed bedding and towels cannot be returned.

Please do not send the items before contacting us first.

Can I exchange bought item into another one?

We do not offer direct exchanges. If you would like to receive a different size, colour, or product, please return your item for a refund and place a new order.

Please note that only unused items can be returned for a refund.

How can I return a faulty item?

We always try to ensure that items you buy are in perfect condition. But if an item has any manufacturing defects, you can return it and get a refund of your expenses.

If you want to return a faulty item, please contact us at hello@bedroommood.com and we will guide you through the return & refund process.